If your microphone doesn't seem to be working, or its volume is too high or too low: If the problem persists, contact your carrier.Īlternatively, for Windows or macOS, see Adjusting the volume for your system and computer on the website. Android: See How to adjust your Android phone's volume and display settings on the website.macOS: See Turn the volume up or down in Apple's online support documentation.Windows: For Windows 10, see How to Adjust the Volume for Individual Apps in Windows on the website for Windows 8.x, see How to adjust volume and sounds in Windows 8 on the website.If you can hear audio, but the volume is too high or too low: If the problem persists, contact your carrier. Android: To ensure that audio isn't being sent to the headphone jack, plug headphones in, and then unplug them.iOS: See If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker in Apple's online support documentation.
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